Privacy Policy

A Legal Disclaimer

Last Updated: June 2026

At The Banc, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your information when you visit our website, book an appointment, purchase products or contact us.

Who We Are

The Banc is a beauty business specialising in lash, brow and natural beauty treatments.

For any questions regarding this Privacy Policy, please contact us using the details provided at the bottom of this page.

Information We Collect

We may collect the following information:

Personal Information

Full name
Email address
Telephone number
Billing and payment information
Postal address (for product orders)

Appointment Information

Booking history
Consultation forms
Treatment records
Patch test information
Consent forms

Website Information

IP address
Browser type
Device information
Website usage data through cookies and analytics

How We Use Your Information

Your information may be used to:

Process and manage appointments
Provide treatments and services safely
Process payments
Deliver retail orders
Contact you regarding your appointment
Respond to enquiries
Improve our website and services
Meet legal and insurance requirements

Medical & Consultation Information

Certain treatments require us to collect health-related information, including allergies, medical conditions and treatment history.

This information is collected solely for treatment suitability, safety and insurance purposes and will be handled confidentially.

Marketing Communications

We may occasionally send:

Appointment reminders
Studio updates
Promotions and offers
News about new treatments or products

You can unsubscribe from marketing communications at any time.

Sharing Your Information

Your information will never be sold to third parties.

We may share information with trusted providers where necessary, including:

Payment processors
Booking systems
Website providers
Delivery and courier services
Insurance providers (where required)

All third parties are expected to keep your information secure.

Data Storage & Security

We take reasonable measures to protect your personal information against loss, misuse, unauthorised access and disclosure.

Information is stored securely through our booking systems, website platforms and authorised business software.

Your Rights

You have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your information where legally permitted
Withdraw consent where applicable
Request details of the information we hold about you

To exercise any of these rights, please contact us directly.

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can control cookie preferences through your browser settings.

For more information, please see our Cookie Policy.

Children's Privacy

Our services are intended for individuals aged 16 and over unless accompanied by a parent or guardian where legally required.

We do not knowingly collect information from children without appropriate consent.

Changes To This Policy

The Banc reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page.